Privacy Policy
This policy explains what information the Fact Check - AI app and website ("the app", "we", "us") collect, why, and the choices you have. The app is made by PowerX Solutions. It applies to the Android app, the iPhone app and the website.
1. Information we collect
| What | Why we use it |
|---|---|
| Account details: name, email address, password (stored encrypted), or your Google account name and email if you sign in with Google | To create and secure your account, sign you in, send the 6-digit email code and account emails |
| Profile choices: profile photo (optional), diet and allergy preferences (optional) | To show your profile and point out ingredients that matter to you |
| Scans: the barcodes you scan, the product details found, and your scan history | To show results, keep your History and dashboard, and count daily free scans |
| Photos you choose to take or pick of a product or its label | To read the product name, ingredients and details. Photos are stored in your private folder and are shown only to you, except one: when you add a product we don't have yet, your photo of the front of the pack becomes that product's picture, so others who scan it see it too |
| Product chats: the questions you ask the AI about a product and its answers | To answer your questions and keep the chat for next time. Only you can see your chats, and you can delete them in the app |
| Reminders you set and a notification token for your device | To send the scan reminders you asked for |
| Device information: a random device ID made by the app, device type and name (for example "Chrome on Android"), app version | To keep you signed in, stop abuse of free scans and invite rewards, and fix problems |
| Invite information: your invite code, and which account joined with it | To give invite rewards fairly |
| Purchase status: whether you have Premium, the plan and its renewal date | To unlock Premium. We never see or store your card or bank details |
| Advertising identifier and basic device data (free accounts on the apps) | To show ads, measure them and limit fraud |
| Technical logs: IP address, time of requests, errors | Security, preventing abuse and keeping the service working |
The app uses the camera only when you open the scanner or take a product photo. It uses the system photo picker, so it never gets access to all your photos. It does not use your location, contacts or microphone.
2. Sharing
We do not sell your data. We use trusted service providers to run the app (hosting, payments, ads and email), and free accounts see ads from Google.
3. How your data is protected
Data is stored on secure cloud servers. All data is sent over encrypted connections (HTTPS). Access to your history and photos is limited to your own signed-in account.
4. How long we keep it
- Your account, history, photos, chats and reminders: until you delete them or delete your account. A front photo that became a product's picture stays with that product.
- Email codes: a few minutes. Technical logs: up to 30 days.
- Purchase records: as long as the law requires for tax and accounting.
5. Your choices and rights
- Delete scans one by one from History.
- Delete your account in the app: Profile → Delete account. This permanently removes your profile, history, photos, chats, reminders, notification tokens, invite code and sign-in, and we email you a confirmation. You can also ask us at info@powerxsolutions.com, and we will delete it within 30 days. Deleting your account does not cancel a Google Play or App Store subscription. Cancel it in the store.
- Access or correct your data: edit your name and photo in Profile, or email us for a copy of your data.
- Ads: you can reset or limit your advertising ID in your phone settings (Android: Settings → Google → Ads; iPhone: Settings → Privacy & Security → Tracking). Premium accounts see no ads.
- Notifications: turn reminders off in the app or in your phone settings.
Depending on where you live, data protection laws may give you further rights to access, correct, delete or object to the use of your data, and to complain to your data protection authority. Email us to use them.
6. Children
The app is not meant for children under 13 and we do not knowingly collect information from them. If a child uses the app, this is the responsibility of the child's parent or guardian, not PowerX Solutions
7. Changes to this policy
If we change this policy we will update the date at the top, and tell you in the app or by email if the change is important.
8. Contact
PowerX Solutions
Website: powerxsolutions.com
Email: info@powerxsolutions.com